Terms of Service, in plain English

Last updated November 11, 2026.

These terms are an agreement between you and Sheepdog Filter ("we", "us"). By creating an account or using the service, you agree to them. If you don't agree, please don't use Sheepdog Filter.

What Sheepdog Filter does

Sheepdog Filter is a DNS filter. When a device you set up looks up a website or app, we check it against the rules you chose and either answer normally or block it. You can change those rules, pause filtering, and see reports from your dashboard.

Your account

You must be at least 18 to create an account. You're responsible for keeping your login safe and for everything done with your account. Please give us a real email address so we can reach you about your account and reset your password.

If you sign in with Google, Google handles that login and shares your name and email address with us. Google's own terms apply to your Google account.

Using it on your family's devices

Only set up Sheepdog Filter on devices and networks you own or are allowed to manage, such as your home network and your children's devices. Be honest with the people in your household that their internet is filtered, in a way that fits their age. Don't use the service to secretly monitor another adult, to break the law, or to interfere with our servers or anyone else's.

What we can't promise

No filter is perfect. New websites appear every day, some apps use their own connections that skip DNS, and a determined person can sometimes get around filtering, for example with a VPN, a different network, or mobile data. Sheepdog Filter is one helpful layer, not a replacement for talking with your kids and keeping an eye on things. We may occasionally block a site that should be allowed; you can always add it to your allow list.

We work hard to keep the service fast and running, but we can't guarantee it will never be down or slow. The service is provided "as is", without warranties of any kind, to the fullest extent the law allows.

Free plan and paid plan

Sheepdog Filter is free up to a monthly number of lookups. Your dashboard shows how close you are. If a free account goes over, filtering pauses until the 1st of the next month or until you upgrade to the Family plan, and we email you when that happens. The Family plan has no monthly limit.

The Family plan is billed monthly through Stripe at the price shown when you upgrade, and renews automatically until you cancel. You can cancel any time from your dashboard; you keep the Family plan until the end of the month you've paid for. If you were charged by mistake or aren't happy, email us and we'll make it right, including a refund where it's fair. If we ever change the price, we'll email you at least 30 days before it affects you.

Your data

Our privacy policy explains what we collect and how long we keep it. In short: we keep only what we need to filter and to show your reports, and we never sell it.

Ending things

You can delete your account at any time from Settings in your dashboard. That removes your settings and stops filtering on your devices. We may suspend or close an account that breaks these terms or puts the service or other people at risk; when we can, we'll tell you first.

Limits on our liability

To the fullest extent the law allows, we aren't liable for indirect or consequential losses, or for content you or your family reach (or can't reach) through the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before it. Some places don't allow these limits, so they may not all apply to you.

Changes to these terms

If we make a meaningful change, we'll update the date above and email account holders before it takes effect. Continuing to use Sheepdog Filter after that means you accept the new terms.

Questions

Email hello@sheepdogfilter.com. A real person reads it.